Handling Unauthorized Contractors as a Security Guard

So, you’re a security guard on duty, and suddenly you spot a contractor on the roof without a work order—red flag, right? What do you do? Your instinct may scream at you to take immediate action, but hold on for a second. This scenario is pretty common, and knowing the right steps can make all the difference.

First, let’s break down the options you might consider if faced with this situation. You could think about arresting the contractor—option A—but that might be a bit extreme. You’re a security guard, not the police force, after all. Then there’s option C, where you could just make them leave and lock up, but can you really do that without knowing the full story? And let’s not forget option D: jotting down notes to report later. Sure, documentation’s important, but it’s not the proactive approach that’s needed here.

Here’s the thing: the best course of action is option B. You need to properly identify the contractor, and then you should get on the radio to contact your supervisor. This ensures everything is documented and escalated—two key principles in the world of security. It sounds simple, but it’s easy to overlook during tense moments.

Why do it this way? Think about your role: you’re not just there to act as a gatekeeper; you’re part of a larger security system aimed at protecting people and property. Identifying unauthorized individuals is crucial, but involving your supervisor? That’s where the real safety net lies. Maybe there has been a miscommunication, and perhaps the contractor is indeed authorized to be there.

Communicating via radio is your lifeline, and it helps ensure that potential risks are mitigated effectively. It allows the higher-ups to assess the situation and decide if further action is necessary. Plus, it’s a way to record what’s happening in real-time, making your job smoother in the long run. This way, your findings don’t just float into the void; they become part of a documented process.

Yet, let’s not kid ourselves—it might feel intimidating at first to have such a responsibility. You might ask yourself, “What if I misidentify someone?” Don’t let that stop you from following protocol. Just remember: it’s better to ask questions and verify than to act rashly.

Think about this—your vigilance as a security guard can prevent a simple misunderstanding from escalating into a larger issue. By properly identifying the contractor, reaching out for guidance, and following through with the protocol, you set yourself and your workplace up for success. Now that’s something to feel good about, isn’t it?

In wrapping this up, let’s say a contractor shows up unexpectedly. Ask who they are, check their identification, and if things don’t feel right, don’t hesitate to rely on your supervisor for support. Security isn’t just about standing watch; it’s about navigating the unknowns with confidence and a solid strategy.

So next time you encounter an unfamiliar face in your territory, remember that the best action is to identify and communicate, keeping your cool under pressure. After all, that’s what it means to be a true security professional—being the one who not only protects but also ensures proper procedures are followed to keep everyone safe.